These Terms of Service ("Terms") govern your use of the Northspire Finance website and the services we provide. By accessing our website or engaging our services, you agree to these Terms. Please read them carefully. If you do not agree, please do not use our website or services.
1. Who We Are
Northspire Finance ("Northspire," "we," "us," or "our") provides bookkeeping, payroll, tax preparation, GST/HST filing, CRA filing support, and financial advisory services to small and medium businesses across Canada.
2. Our Services
We provide the services described on our website and in any written engagement or agreement entered into with you. The specific scope, deliverables, and fees that apply to you are set out in your engagement with us. Where there is any conflict between these Terms and a signed engagement agreement, the engagement agreement governs.
Prices shown on our website are in Canadian dollars (CAD) and are subject to applicable GST/HST. Prices and package details may change; the pricing that applies to you is the pricing in effect at the time you engage us or as set out in your agreement.
3. Your Responsibilities
To provide our services accurately, we rely on the information you give us. You agree to:
- provide complete, accurate, and timely information and documents;
- review the reports, returns, and filings we prepare and let us know promptly of any errors or omissions;
- maintain the security of your own accounts and login credentials; and
- ensure you are authorized to share any third-party or employee information you provide to us.
You remain responsible for the accuracy of the information you supply and for your own business, tax, and financial decisions.
4. Professional Disclaimer
Our services are intended to support your business with accurate bookkeeping, payroll, and tax-related work. However:
- Information on our website is provided for general informational purposes and does not constitute accounting, tax, legal, or financial advice.
- Reports and statements we prepare are based on the information you provide and are not a guarantee of any particular financial outcome.
- You are responsible for final review and for decisions made based on our work. For significant or complex matters, we may recommend you also consult a licensed accountant, tax professional, or lawyer.
5. Fees and Payment
Fees for ongoing services are billed monthly unless otherwise agreed. One-time and add-on services are billed as quoted. Unless stated otherwise, fees are due as set out in your engagement. We offer month-to-month service and you may cancel in accordance with your agreement; fees already incurred remain payable.
6. Limitation of Liability
To the fullest extent permitted by law, Northspire Finance and its team will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim relating to our services will not exceed the amount of fees you paid to us for the specific service giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.
7. Confidentiality
We treat your business and financial information as confidential and handle it in accordance with our Privacy Policy. We will not disclose your confidential information except as needed to provide our services, as you authorize, or as required by law.
8. Intellectual Property
The content, design, branding, and materials on this website are owned by Northspire Finance and may not be copied, reproduced, or used without our permission. Reports and documents we prepare for you are provided for your business use.
9. Third-Party Tools
We use reputable third-party platforms (such as accounting software and secure storage) to deliver our services. Your use of those platforms may also be subject to the providers' own terms. We are not responsible for the availability or performance of third-party services.
10. Termination
Either party may end the engagement in accordance with the terms of your agreement. On termination, we will provide you with your records as required and you remain responsible for any outstanding fees. We may suspend or end services if these Terms are breached.
11. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date above reflects the most recent version. Continued use of our website or services after changes take effect means you accept the updated Terms.
12. Governing Law
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.
13. Contact Us
Questions about these Terms can be directed to:
Northspire Finance
Vancouver, BC · Canada
Email: support@northspirefinance.com
Phone: +1 (604) 314-6271